Last updated: 29/04/2023
and are in compliance with the General Data Protection Regulation (GDPR) requirements.
1. Information We Collect
We collect and process the following types of information with your best interests in mind:
a. Personal Information: When you use our Services, we may collect essential personal information, such as your name, email address, and other contact details.
b. Content: We gather and process the content you share when interacting with our Services, including text, images, and other data. This encompasses the questions you pose and the responses generated by our AI-powered assistants.
c. Usage Information: To enhance your user experience, we may collect information about your engagement with our Services, such as the frequency and duration of your sessions, the devices you use, and your IP address.
d. Billing Information: For those who subscribe to our Pro or Enterprise plans, we may collect necessary billing details, such as credit card information, billing address, and transaction history.
2. How We Use Your Information
We responsibly utilize the information we collect to:
a. Deliver and refine our Services, including addressing your inquiries and requests, tailoring your experience, and developing innovative features.
b. Process your payments and manage your subscriptions efficiently.
c. Observe, analyze, and comprehend usage patterns to improve the performance and functionality of our Services.
d. Uphold compliance with legal requirements, such as GDPR and CCPA.
e. Keep you informed about your account, our Services, and any updates or modifications to our policies.
3. Information Sharing and Disclosure
We do not share or disclose your personal information to third parties, except as described below:
b. Legal Compliance: We may disclose your information if required by law, regulation, or court order, or in response to a valid request from a government or law enforcement agency.
c. Business Transfers: In the event of a merger, acquisition, or other business transaction, we may transfer your information to the acquiring company or its designated successor.
4. Data Retention
We adhere to strict data management practices to ensure the security and privacy of your personal information. Our policies cover data retention, archival, removal, and storage in compliance with legal requirements and industry standards.
a. Data Retention: We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Our retention periods are determined based on the nature of the data, the purpose for which it is used, and the applicable legal requirements.
b. Data Archival: To maintain data integrity and availability, we securely archive information that may be required for future reference, legal compliance, or dispute resolution. Archived data is stored separately from active data and is accessible only to authorized personnel.
c. Data Removal: When we no longer need your information, we securely delete or anonymize it in accordance with applicable laws and regulations. You may also request the deletion of your personal information by contacting us using the contact details provided below. We will respond to your request promptly and ensure the proper removal of your data.
d. Data Storage: We store your personal information on secure servers with appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our storage infrastructure complies with industry standards and legal requirements to ensure the safety and privacy of your data.
By implementing these policies, we aim to maintain transparency and trust with our users while safeguarding their personal information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage solutions.
6. International Data Transfers
Our Services may be provided using resources and servers located in various countries. By using our Services, you consent to the transfer and processing of your information in countries outside your country of residence, which may have different data protection laws than your country.
7. Your Rights
As a valued user, you are entitled to access, correct, update, or delete your personal information in our possession. Additionally, you have the right to object to the processing of your information or request limitations under specific circumstances. To exercise these rights and safeguard your privacy, kindly reach out to us using the contact details provided below.
8. GDPR and CCPA Data Protection Rights
10. Third-Party Links
11. Children's Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
12. Contact Us
60 rue François Ier 75008 Paris