Insurance
AI coworkers for modern insurance operations
Reduce claims processing time, improve customer satisfaction, and operate with confidence using AI coworkers that execute insurance workflows end to end while respecting policies, approvals, and regulatory constraints.
Loved by professionals from 1000+ large and small brands around the worlds
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The sharpest and most capable AI agents in the market
The Challenge
Insurance teams manage high volumes of claims, service requests, and documents under strict regulatory requirements. Information is spread across core systems, document repositories, and communication tools, forcing adjusters and operations teams to rely on manual checks and coordination. This slows resolution, increases operational cost, and creates compliance risk.
+
50%
Reduction in average claims handling time
+
35%
Reduction in manual processing across claims and service workflows
+
25%
Increase in customer satisfaction scores for serviced claims
Use Cases
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Speed up claims resolution
Automatically collect claim details, check completeness, retrieve policy information, and route claims to the right adjuster so customers get answers faster without repeated follow-ups.
Reduce manual policy and coverage checks
Verify coverage conditions, exclusions, and eligibility automatically before actions are taken, reducing rework, errors, and unnecessary escalations.
Handle customer requests without overload
Answer policy questions, claim status requests, and account changes using full customer and policy context across systems, while escalating only complex or sensitive cases.
Integrated with the most popular softwares
Salesforce, ServiceNow, SharePoint, Outlook, Google Drive, document management systems, internal core insurance platforms
AI in Action
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Insurance
Claims intake and triage
Klart AI classifies incoming claims, validates completeness, gathers supporting documents, and routes cases to the right workflow or reviewer.
Policy and coverage checks
AI coworkers verify coverage rules, exclusions, and eligibility before actions are taken or escalated, reducing manual review effort.
Customer service requests
Handle high volumes of policy inquiries, status requests, and changes by retrieving accurate customer and policy context.
Document-heavy workflows
Extract, summarize, and structure information from policies, claims, and correspondence to accelerate processing and reviews.
Operations
End-to-end workflow execution
AI coworkers execute repeatable business processes across tools, from request intake to final system updates, following your rules and approvals.
Internal request automation
Handle internal requests from teams, route them to the right workflow, gather context, and complete actions or escalate when needed.
Operational exception handling
Detect when workflows fall outside defined rules and escalate to humans with full context and recommended next steps.
Vendor and partner coordination
Draft communications, follow up automatically, track responses, and update internal systems without manual back-and-forth.
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Customer Support
Ticket deflection
Resolve repetitive tickets autonomously and route complex cases to the right teams with full customer context.
Accelerated case resolution
Pre-draft responses using internal documentation, similar past cases, and recent product changes.
Knowledge base automation
Turn resolved tickets and internal decisions into up-to-date help articles and internal documentation.
CSAT insights
Analyze customer conversations to identify recurring issues, documentation gaps, and drivers of CSAT changes.
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Marketing & Content
Campaign content generation
Generate structured, on-brand content for campaigns, product launches, and customer communications.
Content localization at scale
Adapt content across markets while preserving terminology, tone, and regulatory constraints.
Market and competitive intelligence
Monitor trends, competitors, and customer conversations to inform messaging and positioning.
Content performance summaries
Automatically generate summaries from campaign results, feedback, and engagement data.
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Legal & Compliance
Policy-aware execution
Ensure automated actions follow internal policies, approval rules, and compliance constraints.
Audit-ready workflows
Maintain full logs of AI actions, decisions, and data usage for audits and reviews.
Access and permission control
Restrict what each AI coworker can see and do based on role and responsibility.
Regulatory support
Assist teams with compliance checks, reporting, and documentation in regulated environments.
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Intelligence & Analytics
Operational reporting
Generate structured summaries of work performed, outcomes achieved, and bottlenecks encountered.
Customer and business insights
Aggregate signals from support, sales, and operations to surface meaningful patterns.
Analytics reporting
Retrieve analytics for internal and stakeholder reporting.
Decision support
Provide recommendations grounded in company data, historical actions, and current constraints.
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Our AI solutions are designed to deliver measurable results and drive growth. Start your journey now and experience the future of technology.
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