Marketplaces
AI coworkers for scaling marketplace operations
Grow supply, protect trust, and scale marketplace operations with AI coworkers that coordinate onboarding, content, and day-to-day execution across your tools, without increasing operational overhead.
Loved by professionals from 1000+ large and small brands around the worlds
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The sharpest and most capable AI agents in the market
The Challenge
Marketplaces operate with two sides, constant coordination, and high operational pressure. Supplier onboarding, content updates, trust and safety workflows, and internal operations are spread across tools and teams. As volume grows, manual processes slow down acquisition, overwhelm operations, and put marketplace quality at risk. Teams need to scale activity and trust without scaling chaos.
+
60%
Faster supplier onboarding and qualification
+
40%
Reduction in manual marketplace operations across teams
+
70%
Weekly active usage across internal teams using AI coworkers
Use Cases
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Accelerate supplier acquisition and onboarding
Automate supplier prospecting, qualification, and onboarding by collecting required information, answering recurring questions, and validating submissions so your team signs the right suppliers faster.
Keep your marketplace active with scalable content
Generate and adapt content for supplier communications, marketplace updates, policies, and campaigns across regions while staying aligned with your rules and tone.
Scale operational expertise without hiring
Let AI coworkers handle tier 1 and tier 2 operational and support work while routing complex or high-risk cases to your experts with full context.
Integrated with the most popular softwares
Salesforce, HubSpot, Zendesk, Intercom, Stripe, Slack, Google Drive, Notion, CMS tools, internal marketplace systems, trust and safety platforms, internal APIs
AI in Action
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Marketplaces
Buyer and seller issue resolution
Klart AI handles disputes, refunds, account issues, and inquiries by gathering transaction history and enforcing marketplace rules.
Trust and safety workflows
Assist teams with reviews of flagged listings, accounts, or behaviors by collecting context and preparing cases for action.
Seller onboarding and support
Guide sellers through onboarding steps, validate required information, and respond to recurring questions automatically.
Transaction monitoring and follow-up
Track order status, delivery issues, and partner responses while escalating exceptions with full context.
Operations
End-to-end workflow execution
AI coworkers execute repeatable business processes across tools, from request intake to final system updates, following your rules and approvals.
Internal request automation
Handle internal requests from teams, route them to the right workflow, gather context, and complete actions or escalate when needed.
Operational exception handling
Detect when workflows fall outside defined rules and escalate to humans with full context and recommended next steps.
Vendor and partner coordination
Draft communications, follow up automatically, track responses, and update internal systems without manual back-and-forth.
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Customer Support
Ticket deflection
Resolve repetitive tickets autonomously and route complex cases to the right teams with full customer context.
Accelerated case resolution
Pre-draft responses using internal documentation, similar past cases, and recent product changes.
Knowledge base automation
Turn resolved tickets and internal decisions into up-to-date help articles and internal documentation.
CSAT insights
Analyze customer conversations to identify recurring issues, documentation gaps, and drivers of CSAT changes.
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Marketing & Content
Campaign content generation
Generate structured, on-brand content for campaigns, product launches, and customer communications.
Content localization at scale
Adapt content across markets while preserving terminology, tone, and regulatory constraints.
Market and competitive intelligence
Monitor trends, competitors, and customer conversations to inform messaging and positioning.
Content performance summaries
Automatically generate summaries from campaign results, feedback, and engagement data.
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Legal & Compliance
Policy-aware execution
Ensure automated actions follow internal policies, approval rules, and compliance constraints.
Audit-ready workflows
Maintain full logs of AI actions, decisions, and data usage for audits and reviews.
Access and permission control
Restrict what each AI coworker can see and do based on role and responsibility.
Regulatory support
Assist teams with compliance checks, reporting, and documentation in regulated environments.
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Intelligence & Analytics
Operational reporting
Generate structured summaries of work performed, outcomes achieved, and bottlenecks encountered.
Customer and business insights
Aggregate signals from support, sales, and operations to surface meaningful patterns.
Analytics reporting
Retrieve analytics for internal and stakeholder reporting.
Decision support
Provide recommendations grounded in company data, historical actions, and current constraints.
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Our AI solutions are designed to deliver measurable results and drive growth. Start your journey now and experience the future of technology.
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