AI coworkers for large-scale, mission-critical operations
Improve service reliability, reduce operational bottlenecks, and stay compliant with AI coworkers that execute telecom and utility workflows across customers, networks, and internal teams in real time.
industriesPage.challengeTitle
Telecom and utility providers operate at massive scale with strict service-level commitments and regulatory oversight. Customer requests, service incidents, network operations, and compliance processes are spread across siloed systems and teams. When outages, billing issues, or service changes occur, coordination breaks down. Manual workflows slow resolution, increase operational cost, and expose the organization to regulatory and reputational risk.
industriesPage.seeItInAction
industriesPage.scenariosIntro
Lyra
Customer Support Expert
A customer is asking why their bill jumped this month after a plan change.
The increase matches the prorated charge for switching mid-cycle, per the plan change policy — not a billing error. Sent a breakdown of the charge and confirmed next month reflects the new rate only.
Justa
Legal Advisor
Does the new promotional pricing plan meet the disclosure requirements for our region?
Checked against the current regulatory disclosure checklist — the promo terms are missing the required renewal-rate disclosure. Flagged for legal review before this goes live.
Cairo
Data Analyst
Which service area has the highest concentration of open outage tickets right now?
The north district accounts for 62% of open tickets, consistent with the reported substation issue. Recommend prioritizing crew dispatch there first.
industriesPage.howKlartHelps
Resolve outages and incidents faster
Automatically gather incident context, affected customers, network data, and prior actions to coordinate resolution, draft communications, and track progress across teams.
Handle high-volume service requests at scale
Automate internal requests, cross-team handoffs, and reporting so operations teams focus on resolution, not coordination.
Embed compliance into daily operations
Ensure regulatory requirements, approval rules, and reporting obligations are enforced automatically as part of normal workflows, without slowing down execution.
industriesPage.aiInActionTitle
Service request handling
Klart AI processes high-volume customer requests related to service changes, billing, and account updates.
Outage and incident support
Assist teams during incidents by gathering context, drafting customer communications, and tracking resolution steps.
Account and subscription changes
Execute plan changes, cancellations, and updates across systems while enforcing business rules.
Regulatory and reporting support
Prepare structured data and summaries for regulatory reporting and internal reviews.
industriesPage.worksWithTools
+ ServiceNow, network management systems, billing platforms, CRM, internal operational tools, regulatory reporting systems, internal APIs
industriesPage.whereTeamsPutToWork
industriesPage.functionsAutomateFirst
industriesPage.faqTitle
industriesPage.readyFor
industriesPage.ctaBody