Lyra
Customer Support Expert
Lyra is an AI customer support agent designed for real production environments. It answers customer questions using approved sources, escalates when needed, creates support tickets, and integrates directly into your website and support tools.
Loved by professionals from 1000+ large and small brands around the worlds
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The sharpest and most capable AI agent in the market
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98%
Satisfaction on AI Answers & Actions
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40%
Automation
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1M
Actions Already Accomplished
Use Cases
Get Started
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High Support Volume With Repetitive Questions
Lyra resolves common customer questions instantly using approved content, reducing ticket volume and response times without hiring more agents.
Inconsistent or Incorrect Support Answers
Lyra ensures every customer receives accurate, source-based answers instead of conflicting responses from different agents.
Support Teams Overloaded With Low-Quality Tickets
Lyra filters, qualifies, and routes only relevant issues to human agents, creating clean, actionable tickets with full context.
A Combination of Technology & Knowledge
Klart Brain
Klart Brain is the shared intelligence layer used by all Klart Agents. It combines company knowledge, chat history, context awareness, and long-term memory to deliver accurate, consistent actions and answers, while enforcing permissions and access rules.
Autonomy Engine
The Klart Autonomy Engine controls how agents act. It defines whether an agent suggests, drafts, or executes tasks, coordinates multi-step workflows, and keeps humans in control at every critical step.
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1M Data Points
Klart Agents are guided by over one million curated data points gathered from learned best business practices, workflow patterns, and task execution logic across roles, used to improve reliability without training on customer data.
Technical Foundation
Klart is built on a modular agent architecture combining LLM reasoning, source-grounded retrieval, permission-aware access, and secure tool execution, designed for real production environments, not demos.
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Integrations
Website chat widget, Zendesk, Intercom, Google Drive, Notion, Confluence, internal FAQs, CRM tools.
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What can it do?
Source-Based Answers
Answers customer questions strictly using website content, FAQs, and internal documentation to prevent incorrect or invented responses.
Website & Chat Support
Embeds directly into your website as a chat widget to handle customer questions in real time.
Smart Escalation
Detects when an issue requires human intervention and routes it to the correct support team automatically.
Ticket Creation & Routing
Creates support tickets in tools like Zendesk or Intercom with full context, reducing back-and-forth.
Multi-Channel Consistency
Delivers consistent answers across chat, email, and support platforms using the same verified knowledge base.
How does it work?
Connect your website, FAQs, and internal support documentation.
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Lyra answers customer questions using verified sources and detects when escalation is required.
02
Unresolved issues are routed to support teams with full context and tickets created automatically.
03
Meet the team
Calla
AI Copywriter
Calla writes clear, on-brand copy that’s ready to publish across sales, marketing, and internal communications.
Calla
Justa
Legal Advisor
Justa helps teams understand, review, and act on legal matters with confidence using verified legal sources.
Justa
Atlas
SEO & Website Expert
Atlas analyzes your website, search performance, and traffic data to drive measurable, long-term growth.
Atlas
Cairo
Data Analyst
Cairo turns raw data into clear answers, insights, and reports without manual analysis.
Cairo
Our AI solutions are designed to deliver measurable results and drive growth. Start your journey now and experience the future of technology.
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