Lyra

Customer Support Expert

Lyra is an AI customer support agent designed for real production environments. It answers customer questions using approved sources, escalates when needed, creates support tickets, and integrates directly into your website and support tools.

Loved by professionals from 1000+ large and small brands around the worlds

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The sharpest and most capable AI agent in the market

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98%

Satisfaction on AI Answers & Actions

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40%

Automation

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1M

Actions Already Accomplished

Use Cases

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High Support Volume With Repetitive Questions

Lyra resolves common customer questions instantly using approved content, reducing ticket volume and response times without hiring more agents.

Inconsistent or Incorrect Support Answers

Lyra ensures every customer receives accurate, source-based answers instead of conflicting responses from different agents.

Support Teams Overloaded With Low-Quality Tickets

Lyra filters, qualifies, and routes only relevant issues to human agents, creating clean, actionable tickets with full context.
A Combination of Technology & Knowledge
Klart Brain
Klart Brain is the shared intelligence layer used by all Klart Agents. It combines company knowledge, chat history, context awareness, and long-term memory to deliver accurate, consistent actions and answers, while enforcing permissions and access rules.
Blue digital illustration of a brain with the left half showing a traditional brain outline and the right half composed of interconnected nodes and lines, on a dark blue background.
Autonomy Engine
The Klart Autonomy Engine controls how agents act. It defines whether an agent suggests, drafts, or executes tasks, coordinates multi-step workflows, and keeps humans in control at every critical step.
Klart Autonomy Engine logo with a circular blue dotted design on a black background.
1M Data Points
Klart Agents are guided by over one million curated data points gathered from learned best business practices, workflow patterns, and task execution logic across roles, used to improve reliability without training on customer data.
Abstract blue particles forming wave-like patterns on a dark background.
Technical Foundation
Klart is built on a modular agent architecture combining LLM reasoning, source-grounded retrieval, permission-aware access, and secure tool execution, designed for real production environments, not demos.
Privacy & Security features with icons highlighting GDPR & CCPA readiness, zero-data storage, response cache purging, and role-based access controls.
Integrations
Website chat widget, Zendesk, Intercom, Google Drive, Notion, Confluence, internal FAQs, CRM tools.
Grid of 10 app icons on purple background including Microsoft Excel, Google Drive, Dropbox, HubSpot, OneDrive, Gmail, Mailchimp, Stripe, Slack, and Trello.

What can it do?

Source-Based Answers
Answers customer questions strictly using website content, FAQs, and internal documentation to prevent incorrect or invented responses.
Website & Chat Support
Embeds directly into your website as a chat widget to handle customer questions in real time.
Smart Escalation
Detects when an issue requires human intervention and routes it to the correct support team automatically.
Ticket Creation & Routing
Creates support tickets in tools like Zendesk or Intercom with full context, reducing back-and-forth.
Multi-Channel Consistency
Delivers consistent answers across chat, email, and support platforms using the same verified knowledge base.

How does it work?

Connect your website, FAQs, and internal support documentation.

01

Lyra answers customer questions using verified sources and detects when escalation is required.

02

Unresolved issues are routed to support teams with full context and tickets created automatically.

03

Meet the team

Klarty

Executive Assistant

Klarty handles emails, knowledge, planning and tasks across your workspace.

Mentor

Personal Development Advisor

Mentor helps individuals think clearly, improve performance, and make better decisions over time.

Marcus

Leadership & Management Advisor

Marcus helps leaders make better decisions, manage teams effectively, and operate with clarity at scale.

Vega

Social Media Manager